Refund policy

At HomeVolt, we want customers to be satisfied with their purchase. Because we work with third-party suppliers, returns are handled on a case-by-case basis. If you receive a product that is damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos of the issue. We will work with you to find a fair solution, which may include a replacement or refund, depending on the circumstances. Please note that since each order comes from different suppliers, we review returns individually rather than applying a single fixed window.